1. General Information
Welcome to FaisalSMM.site, your trusted Social Media Marketing (SMM) service provider.
By using our services or website, you agree to these Terms & Conditions.
Please read all points carefully before using our panel.
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2. Use of Services
FaisalSMM.site provides online marketing services (followers, likes, views, etc.).
You must use our services only for legal purposes.
We are not responsible if your social media account faces bans, suspensions, or restrictions.
Do not use our services for spam, fake identity, hate speech, or any illegal activity.
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3. Payment Policy
All payments must be made through the methods provided on the panel.
Once payment is made, it is non-refundable unless the order fails due to system error.
Refunds (if approved) will be added only to your panel balance, not to bank/Easypaisa/JazzCash.
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4. Order Policy
Make sure your profile or link is public before placing any order.
Wrong links, deleted posts, or private accounts cause order failure — no refund in such cases.
Don’t place the same order from multiple panels simultaneously.
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5. Refill, Speed Up & Cancel Policy
Refill is only for eligible services that support refill option.
Refill requests must be made within 7 days after order completion.
Speed Up & Cancel requests depend on provider status. Once “Processing” or “Completed,” orders cannot be cancelled.
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6. Refund & Return Policy
If your order fails or service not delivered, refund will be credited to your FaisalSMM wallet.
We don’t offer cash refunds or external refunds (bank, Easypaisa, JazzCash).
Balance once added cannot be withdrawn.
Refund time can take up to 1–3 working days, depending on the issue.
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7. Shopping Policy
FaisalSMM.site provides digital marketing services, not physical goods.
Orders are processed automatically once payment and order details are confirmed.
After delivery of services (followers/views/likes etc.), no replacement or return is available except under Refill terms.
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8. Privacy Policy
We care about your privacy and data security.
a. Information We Collect
Email address, username, and payment details (for order processing only).
We never store your social media passwords.
Basic browser or device info for panel improvement.
b. How We Use Your Data
To manage your account and process orders.
To provide support and service updates.
To prevent fraud or unauthorized activities.
c. Data Security
We use SSL encryption and secure databases to protect your data.
Your personal data is never shared or sold to third parties.
d. Cookies
Our website uses cookies to improve user experience, save login sessions, and track performance.
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9. Account Responsibility
You are responsible for keeping your login details safe.
FaisalSMM.site is not responsible for any misuse or loss caused by your account activity.
If you see suspicious activity, contact support immediately.
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10. Service Updates
Prices and services may change anytime without prior notice.
We may update or remove any service depending on provider availability.
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11. Legal Disclaimer
FaisalSMM.site is not affiliated with Instagram, Facebook, YouTube, TikTok, or any social media platform.
We are a third-party service provider offering online marketing tools only.
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12. Contact Information
Website: https://FaisalSMM.site
Email: support@faisalsmm.site
WhatsApp: +92 3XX XXXXXXX (your business number here)